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English speaker for Customer Support (m/f) - Part-time

Englisch
Englisch

English speaker for Customer Support (m/f) - Part-time

Lisbon

Ihre Rolle

Teleperformance Portugal is recruiting for a sales and customer support position, with one of our renown client, in the easy card pay business. We seek ambitious candidates, with the desire to build a solid career in one of the best companies to work for in Portugal.

Unser Kunde

Our client is a social payments company that creates services for person-to-person and business-to consumer commerce. This bright new company plans on bringing secure and easy payments to more people, continuing the mission to empower entrepreneurs and democratize card payments in more countries around Europe and the world.

Ihre Aufgabe

  • • This customer support team is responsible to get in touch with new customers. In this case, the role involves to present the various packages, find the most suitable one to each customer and try to sell a variety of other products (accessories);
  • Finding new opportunities to cross sell and/or upsell; 
  • Answering doubts and helping recent customers.

Ihr Profil

  • • Fluent/Native Level of English;
  • • Previous Technical Support experience – Preferential;
  • • Proficiency in Technical knowledge of computers, software and operating systems – Preferential;
  • • Client oriented attitude, with a knack for helping others;
  • • Good reasoning and analytical skills;
  • • Friendly proactive attitude and great communicator in challenging situations;
  • • Good multi-tasking and typing skills.

Unser Angebot

  • • Availability to work in rotating shifts and days off;
  •  Schedules: Monday to Friday, 8 am and 8 pm \ Saturdays and Sundays, 9 am to 6 pm;
  • • Part-time : 11h-16h;
  • • Workplace: Entrecampos;
  • • International career in a multicultural environment;
  • • Possibility of cooperation with leaders in various industries;
  • • Intensive training and familiarization phase;
  • • Long-term training opportunities;
  • • Private health insurance after 6 months of employment;
  • • Water sports, soft trekking and much more for all who are interested.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.


Join our team!



Jetzt bewerben!

Werden Sie Teil unseres internationalen Teams

 
   
 
   
 

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