Portugiesisch Employee Experience Assistant – Portuguese speaker
LISSABON
Portugiesisch LISSABON
What You Can Expect
As an Employee Experience Assistant, you’ll play a key role in creating a positive and supportive environment for our employees. You’ll be the go-to person for HR-related inquiries, offering excellent customer service while maintaining HR records and documentation. Your ability to communicate clearly, empathize with others, and resolve issues efficiently will directly contribute to employee satisfaction and a strong company culture. You’ll work in a hybrid setup, collaborating with a friendly and supportive HR team to ensure our workplace continues to thrive.
What You’ll Do
- Act as the first point of contact for employees’ HR-related questions and concerns, providing helpful, accurate, and timely responses. Ensure employees feel supported and heard;
- Provide exceptional customer service, addressing HR inquiries with empathy and professionalism, resolving any issues or concerns employees may have in a friendly and effective manner;
- Manage and maintain HR records, including personnel files, employee documents, and other confidential information, ensuring accuracy and compliance with company policies and legal regulations.
What You’ll Need
- Portuguese native and English B2 (minimum);
- Excellent verbal and written communication skills; must be able to explain policies and procedures clearly and effectively;
- A genuine interest in helping others and a strong sense of empathy to address employees‘ needs and concerns;
- Strong organizational skills and attention to detail in managing HR records and documentation;
- Comfortable using HR software, spreadsheets, and other office tools to manage information and communication;
- For internal candidates, a minimum of 6 months tenure is required;
- Ability to work in a hybrid setting (both remotely and on-site).
- Please note that we will only consider CV if submitted in English.
Benefits
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Investment in training and personal development;
- Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
- Health Insurance;
- Free language courses, sport activities and organized events;
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
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