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French Supervisor for the technology sector (m/f)

French
French

French Supervisor for the technology sector (m/f)

Lisbon

Your Role

Teleperformance Portugal is growing every day, and need reinforcements to join the team. If you are a natural leader, who knows how to motivate a team and deliver results, this might be the perfect job for you. Maintaining customer loyalty and satisfaction is our priority. You’ll be a team leader, ensuring the team’s development and maintaining customer loyalty and satisfaction. Don’t miss the opportunity to work with a world-known technology company, specialized in global payments. Join us!

Responsibility

  • Ensuring the team’s development, monitoring and evaluation;
  • Motivate the team to reach the company’s objectives;
  • Ensuring the accomplishment of the Key Performance Indicators;
  • Developing action plans for continuous improvement.

Your Profile

  • Native French speaker (mandatory);
  • Fluency in English (at least B2 is mandatory);
  • Experience in managing teams in a contact center environment at least 6 months (preferred);
  • Experience in Call center at least 1 year (preferred);
  • Leadership skills;
  • Excellent communication and interpersonal skills;
  • Organized;
  • Team spirit.

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 82 nationalities, we are providing services in 35 languages for 64 markets.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

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