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IT Senior Business Solutions Designer (m/f)


IT Senior Business Solutions Designer (m/f)


Your Role

Teleperformance is one of the best companies to work in Portugal and continues to expand its talented team. We are looking for someone who’s passionate about technology, delivering effective solutions and optimizing the company’s work. As an IT Senior Business Solutions Designer, you will have a leading role in several processes. You will define and manage initiatives roadmap and backlog with stakeholders and IT team teams. You’ll have the opportunity to assist with project management and grant enterprise solutions delivery and recommendations and guarantee the effectiveness of the enterprise architecture team.
This is a challenging and exciting role if you want to join our team, apply now!


  • Work in all company areas and IT teams to identify needs and create a solid definition of the problem to solve;
  • Enlist and prioritize solutions requirements and features;
  • Conduct research, study and benchmarking as necessary to present technical solutions to the needs identified; 
  • Support/lead solution procurement process;
  • Define, maintain and suggest evolution to the overall enterprise application solutions architecture;
  • Lead the implementation of enterprise solutions.

Your Profile

  • BA/BSc degree or equivalent IT practical experience; 
  • Strong communication skills;
  • Good level of English, spoken and written;
  • Previous experience (+ 3 years) as a product manager, product owner, business analysis or IT architect in an IT projects environment;
  • Previous experience as a project manager/scrum master will be a plus;
  • Design thinking and lean six sigma experience will be a plus;
  • Problem solver, able to deliver innovative ideas to improve the company’s business; 
  • Strong decision making and analytical skills;
  • Excellent teamwork and leading skills;
  • Available and willing to travel when necessary.

Our Offer

  • • Excellent work opportunity in a dynamic leading multinational company; 
  • • Possibility of cooperation with leaders in various industries;
  • • Stable work and career progression;
  • • Investment in training and personal development; 
  • • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • • Health Insurance;
  • • Free Portuguese language courses, sport activities and organized events.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Apply for this job now!

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