Bilingual French and English Customer Service (m/f)
We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.
What we looking for
- Fluent in French and good command of English (B2 Level);
- Willing to start an international experience – work abroad;
- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information;
- Experience in customer service (preferred);
- EU citizen or with valid work permit for Portugal.
What we can offer you
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Intensive training and familiarization phase;
- Ample opportunity to grow and evolve within our organization;
- Private health insurance;
- Free Portuguese language courses, water sports, soft trekking and much more.
- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.