Swedish

Customer Support for Photobox - Relocation to Lisbon included


Customer Support for Photobox - Relocation to Lisbon included

Swedish

Our Client

PHOTOBOX is a leading online digital photo service that has already gathered over 27 million members. The photo printing pros who love to get personal take their customer’s prints and turn them into unique and personalized masterpieces. They create long lasting memories in tons of colors, shapes and sizes.

Customer Support for Photobox - Relocation to Lisbon included

Lisbon Atlântico /se

We are looking for pro-active, motivated and communicative people who are excited to provide high-quality service for Photobox customers. Show enthusiasm and positive energy; deliver an outstanding customer experience at every single opportunity. 
This is an excellent chance to work in an innovative and vibrant team!



What we looking for
  • Proficiency level of Swedish (written and spoken);
  • Good knowledge of English (B2 level);
  • Excellent knowledge of MS Office Applications;
  • Minimum high school graduated of educational background;
  • Strong communication skills;
  • Ability to portray professionalism and work well in a team environment;
  • Experience in telephone customer service (preferred).
What we can offer you
  • Accommodation in a room of a Teleperformance owned apartment;
  • Initial flight expenses refund;
  • Free annual flight to the homeland;
  • Free Portuguese language courses, water sports, soft trekking and much more for all who are interested;
  • Private health insurance after 6 months of employment;
  • International career in a multicultural environment;
  • Possibility of cooperation with leaders in various industries;
  • Intensive training and familiarization phase;
  • Long-term development opportunities.
Responsibilities
  • Owning the customer questions and ensuring a timely resolution and response;
  • Assisting during registration and access difficulties;
  • Providing information regarding shipping and delivery;
  • Providing troubleshooting and general support for the customer;
  • Identifying issues for escalation and routing accordingly;
  • Engagement with second line support teams;
  • May interact with other departments to ensure resolution of customer questions.

Ready to join our team?

Join us

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