Customer Support for Photobox - Relocation to Lisbon included
Lisbon Atlântico /se
We are looking for pro-active, motivated and communicative people who are excited to provide high-quality service for Photobox customers. Show enthusiasm and positive energy; deliver an outstanding customer experience at every single opportunity.
This is an excellent chance to work in an innovative and vibrant team!
What we looking for
- Proficiency level of Swedish (written and spoken);
- Good knowledge of English (B2 level);
- Excellent knowledge of MS Office Applications;
- Minimum high school graduated of educational background;
- Strong communication skills;
- Ability to portray professionalism and work well in a team environment;
- Experience in telephone customer service (preferred).
What we can offer you
- Accommodation in a room of a Teleperformance owned apartment;
- Initial flight expenses refund;
- Free annual flight to the homeland;
- Free Portuguese language courses, water sports, soft trekking and much more for all who are interested;
- Private health insurance after 6 months of employment;
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Intensive training and familiarization phase;
- Long-term development opportunities.
- Owning the customer questions and ensuring a timely resolution and response;
- Assisting during registration and access difficulties;
- Providing information regarding shipping and delivery;
- Providing troubleshooting and general support for the customer;
- Identifying issues for escalation and routing accordingly;
- Engagement with second line support teams;
- May interact with other departments to ensure resolution of customer questions.