Swedish

Work in Lisbon - Swedish Facebook Customer Care or Sales Representative


Work in Lisbon - Swedish Facebook Customer Care or Sales Representative

Swedish

Our Client

Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? 
Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users. 

Work in Lisbon - Swedish Facebook Customer Care or Sales Representative

Lisbon Atlântico /se

Become a member of our ambitious and motivated support team. We are looking for both customer care and marketing/sales talents.
Ensure customers satisfaction representing one of the world’s most recognizable companies.
Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.



What we looking for
  • Native level of written and verbal communication skills in Swedish and good understanding of English (B1 Level);
  • Experience with online advertising products and social media;
  • Excellent communication skills: verbal, written, listening skills;
  • Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment (if interested in the sales Position);
  • Pro-active mindset with regards to identifying issues and opportunities as well as communication with clients;
  • Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;
  • Experienced in Call Center environment / Customer Support role.
What we can offer you
  • Possibility to live in one of our apartments;
  • Reimbursement of your initial flight costs after 9 months and airport pick up;
  • Annually complementary return flight to your home country (within Europe);
  • Private health insurance after 6 months of employment;
  • Excellent work opportunity in a leading multinational company;
  • Intensive training and integration phase;
  • Free organized sport activities and events.
Responsibilities
  • Contact new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal;
  • Acquire new advertisers within the small and medium business (SMB) space;
  • Provide pre- and post-sales support for all products;
  • Become an expert on all Facebook advertising solutions (including Instagram);
  • Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
  • Identify trends and solve problems facing multiple SMB clients;
  • Resolve customer issues in a timely manner, communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions;
  • Provide vital product insights and feedback from our customers to engineering;
  • Provide product and tool support to improve clients’ experience and drive higher product adoption and spend.
Ready to join our team?

Join us

Become a member of a worldwide team today

 
   
 
   
 

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