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Chief Information Security Officer (m/f)


Chief Information Security Officer (m/f)


Your Role

CISO is responsible to grant proper awareness of group security policies and industry security standards, to drive compliance with PCI DSS, ISO 27001, GECSP, GDPR and business continuity best practices. CISO is also the main responsible for granting those standards certification within the scope of Teleperformance Portugal.


  • Lead the IT Security team, Operational Security team and Data Privacy team;
  • Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program;
  • Work directly with the business units to facilitate risk assessment and risk management processes;
  • Develop and enhance an information security management framework;
  • Understand and interact with related disciplines to ensure the consistent application of policies and standards across all technology projects, systems and services;
  • Provide leadership to the enterprise's information security organization;
  • Partner with business stakeholders across the company to raise awareness of risk management concerns;
  • Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems;
  • Leads compliance and certification for PCI DSS, ISO 27001, GECSP and GDPR;
  • Ensures compliance with group security policies;
  • Responsible for the incident management processes and procedures;
  • Responsible for the business continuity management of the subsidiary (definition, implementation and testing).

Your Profile

  • Degree in business administration or a technology-related field required;
  • Fluent spoken and written English;
  • Minimum of eight to 10 years of experience in a combination of risk management, information security and IT jobs;
  • Knowledge of common information security management frameworks, such as ISO/IEC 27001, and NIST;
  • Knowledge of common business continuity management frameworks;
  • Knowledge of GDPR and PCI DSS;
  • CISSP certification (preferential);
  • CFE certification (preferential);
  • PMP certification (preferential);
  • ITIL certification (preferential);
  • Understand and be familiar with statutory or regulatory compliance and best practices including: PCI DSS, ISO 27001, ISO 17799, ITIL, SB1386, COBIT, SOX, GLBA, GDPR;
  • Excellent written and verbal communication skills and high level of personal integrity;
  • Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams.

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free organized sport activities and events every month.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Join our team!

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