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Dutch speaking Customer Service Advisor (m/f)

Dutch
Dutch

Dutch speaking Customer Service Advisor (m/f)

Lisbon

Your Role

If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a German speaker Customer Service Advisor to join the team and work closely with a large, global operating company. You will be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs. Do you want to embrace this new challenge and belong to a multicultural team with 84 nationalities, while experiencing one of the best countries to live in?  Join us!

Our Client

Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.

Responsibility

  • Assisting customer’s needs by ordering supplies and issuing messages;
  • Answer calls from customers relating to the company’s services;
  • Processing pick up orders;
  • Providing shipping information and quotations;
  • Tracking packages and requesting proof of delivery.

Your Profile

  • Native Dutch Speaker;
  • Fluent in English - minimum B1 is mandatory;
  • Great listening and communication skills;
  • Attention to detail;
  • Aptitude for problem-solving;
  • Dynamism and team spirit;
  • High School diploma or equivalent qualification (minimum requirement).

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development; 
  • Facilities centrally located with an excellent public transportation offer and with canteen included; 
  • Private health insurance;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sports activities and organized events.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.


Join our team!



Apply for this job now!

Become a member of a worldwide team today

 
   
 
   
 

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