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Dutch E-Commerce Customer Support for wish.com (m/f)

Dutch
Dutch

Dutch E-Commerce Customer Support for wish.com (m/f)

Porto

Your Role

We are looking for thinkers and doers, pro-active, cooperative and motivated people who are excited to communicate with people.
Deliver an outstanding customer experience at every single opportunity, as a result of your commitment and passion. Assist end customers before, while and after purchase.

Our Client

Shopping made fun!
Wish stands for the newest generation of a virtual marketplace. This is how the future of commerce looks like.
Using sophisticated algorithms, wish.com creates personalized recommendations for products their customers love, making sure the best and most interesting products are shown to their users in the app and their inbox often before they know they want it.
If you love working on all areas of the stack and to solve challenging problems, join our team now!

Responsibility

  • •  Support the customer before, during and after purchase;
  • •  Assistance with concerns regarding payment transactions and shipping;
  • •  Assistance with concerns a broad range of customer accounts issues;
  • •  Mostly written communication with end users, so your written skills are essential.

Your Profile

  • •  Native level of written and verbal communication skills in Dutch;
  • •  Good computer and Internet skills;
  • •  Good / elegant writing style;
  • •  Demonstrates sympathy and empathy;
  • •  Excellent communication skills, interpersonal skills and team spirit;
  • •  Flexibility and resilience;
  • •  Experience in telephone customer service / call center environment (preferred).

Our Offer

  • •  Excellent work opportunity in a leading multinational company;
  • •  International career in a multicultural environment;
  • •  Possibility of cooperation with leaders in various industries;
  • •  Stable work and career progression;
  • •  Long-term development opportunities;
  • •  Private health insurance after 6 months of employment;
  • •  Accommodation in a room in a Teleperformance owned apartment;
  • •  Initial flight expenses refund;
  • •  Free annual flight to country of origin (within EU);
  • •  Free Portuguese language courses, water sport activities, soft trekking and much more!

Teleperformance Portugal - Wish (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it. 

Join our team!



Apply for this job now!

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