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English Customer Service for Insulet (m/f)


English Customer Service for Insulet (m/f)


Your Role

Are you interested in a career in a growing and innovative company?
Join our team, support our customers and secure customer service of the highest quality at every opportunity.

Our Client

INSULET specializes in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.


  • • Assist with any questions and concerns regarding the product;
  • • Inform and educate customers about the functions of the device and safety;
  • • Support customers regarding questions about shipping, return, exchange policy and payment transactions;
    • Actively participate in the optimization activities related to all customer service processes.

Your Profile

  • • Fluent written and verbal communication skills in English;
  • • Willing to start an international experience – work abroad; 
  • • Able to handle sensitive information;
  • • Excellent communication skills, interpersonal skills and team spirit; 
  • • Experience in telephone customer service (preferred).

Our Offer

  • • From Monday to Sunday 7AM - 9 PM;
  • • International career in a multicultural environment;
  • • Possibility of cooperation with the leaders in in various industries;
  • • Intensive training and familiarization phase;
  • • Ample opportunity to grow and evolve within our organization;
  • • Accommodation in a room of a Teleperformance apartment;
  • • Initial flight expenses refund;
  • • Free annual flight to the homeland;
  • • Private health insurance;
  • • Free Portuguese language courses, water sports, soft trekking and much more.

Teleperformance Portugal - Insulet (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Join our team!

Apply for this job now!

Become a member of a worldwide team today


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