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English Customer Service - Lisbon (m/f)

English
English

English Customer Service - Lisbon (m/f)

Lisbon

Your Role

Teleperformance Portugal is recruiting for several customer service projects for our clients that are world leaders in their business field. We seek ambitious candidates, with the desire to build a solid career in one of the best companies to work for in Portugal.

Our Client

Our customers have strong presence in the European market, specialized in subjects like software development and support, fashion advisement, gaming support, marketing analyst, telecommunications and market studies. 

Responsibility

We seek candidates that are able to ensure a service of exceptional quality and have the ability to provide our customers the needed clarifications about their service, using the right tools. Our agents will also be responsible for the follow up and management of clients accounts. 

Your Profile

  • •  Oral & Written English Level Required: C1;
  • •  High School Degree; 
  • •  Experience/knowledge in Contact Center will be an added value;
  • •  Computer Skills; 
  • •  Quick and efficient management of time; 
  • •  Client oriented; 
  • •  Proactive personality, with initiative spirit; 
  • •  Communicative and team spirit; 
  • •  Dynamic and organized.

Our Offer

  • •  Available to work in shifts and on weekends as well;
  • •  Available to work in Entrecampos or Parque das Nações;
  • •  Excellent work opportunity in a leading multinational company;
  • •  Long term opportunities with possibility of career progression;
  • •  Opportunity to work and cooperate with leaders in various industries;
  • •  Free organized sport activities and events.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

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