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French speaker Senior Team Leader for Google Ads (m/f)

French
French

French speaker Senior Team Leader for Google Ads (m/f)

Lisbon

Your Role

We are looking for a passionate Senior Team Leader willing to coach and guide a young and highly motivated team of Google Ads Specialists.
As a Supervisor at Teleperformance, this person will be the link to our client’s success leading a team of approximately 15 Sales Representatives in charge of the commercial growth of their own client portfolio, optimizing their clients' campaigns and ensuring that customer expectations are met.  
The Team Leader / Supervisor should be a true inspiration for the team, being responsible for the team’s success and continuous improvement, assuring the accomplishment of the internal objectives. 
It is a target driven environment, where this person will work towards each Specialist individual sales targets as well as being part of a larger sales team increasing the client’s customer base across EMEA. 


Responsibility

  • Motivate, involve and create the best team spirit among the team;
  • Ensure the team’s development, monitoring and evaluation focused on the accomplishment of the Key Performance Indicators;
  • Develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins;
  • Listen to team members’ feedback and resolve any issues or conflicts;
  • Recognize high performance and reward accomplishments;
  • Develop strategies to promote team member adherence to company regulations and performance goals;
  • Develop action plans for continuous improvement.

Your Profile

  • Solid experience managing customer service teams (minimum 2 years);
  • Sales management experience is a plus but not mandatory;
  • Dynamic, enthusiastic and passionate people;
  • • Sales mindset, self-motivated and data driven;
  • A team player with strong leadership, analytical and communication skills;
  • Native/near native French speakers (mandatory);
  • Fluency in English (minimum mandatory C1);
  • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment.

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.


Join our team!



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