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IT Business Solutions Designer (m/f)


IT Business Solutions Designer (m/f)


Your Role

Are you a curious person who’s passionate about technology? This might be the job for you!  
Teleperformance Portugal, one of the best companies to work for, is growing every day and so is the team. We are looking for an IT Business Solutions Designer. This person will have an important role in supporting and leading solution procurement process, assist with project management, among other tasks that will help the company reach their goals!
At Teleperformance, we incentive professional growth, so we give our team the tools to do it. Join our team and be part of our success!


  • Gather and distill requirements from users and transform them into actionable requirements;
  • Assist with project management and grant enterprise solutions delivery and recommendations;
  • Work in all company areas and IT teams to identify needs and create a solid definition of the problem to solve;
  • Enlist and prioritize solutions requirements and features; 
  • Conduct research, study and benchmarking as necessary to present technical solutions to the needs identified;
  • Support/lead solution procurement process;
  • Lead the implementation of enterprise solutions.

Your Profile

  • BA/BSc degree or equivalent IT practical experience;
  • Previous experience (+ 1 years) as a product manager, product owner, business analysis or IT architect in a IT projects environment;
  • Previous experience as a project manager/scrum master will be a plus;
  • Strong communication skills;
  • Good level of English, spoken and written;
  • Problem solver, able to deliver innovative ideas to improve the company’s business; 
  • Strong decision making and analytical skills;
  • Excellent teamwork and influencing skills;
  • Available and willing to travel when necessary.

Our Offer

  • • Excellent work opportunity in a dynamic leading multinational company;
  • • Possibility of cooperation with leaders in various industries;
  • • Stable work and career progression;
  • • Investment in training and personal development; 
  • • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • • Health Insurance;
  • • Free Portuguese language courses, sport activities and organized events.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Apply for this job now!

Become a member of a worldwide team today


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