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IT Security Analyst (m/f)

Portuguese
Portuguese

IT Security Analyst (m/f)

Lisbon

Your Role

As an IT Security Analyst, you will help to implement Security Processes within Teleperformance, driving PCI, DSS and ISO 27001 compliance according to Law and certifications requirements.

Responsibility

  • Identify vulnerabilities in the system, implementing thread hunting procedures and developing penetration and black/white box tests;
  • Research tech-based trends in order to always stay one step ahead;
  • Report fraud and security incidents (IT Infrastructure related);
  • Support TP Security Program and GESP implementation (IT Infrastructure related);
  • Manage Security Awareness Program for the Subsidiary;
  • Support the implementation of PCI, ISO 27001, and privacy law compliance and certification;
  • Ensure the response to any PCI DSS and ISO 27001 questions;
  • Support PCI DSS and ISO 27001 audits;
  • Interact with IT, HR, Training, Operation Security, and other departments;
  • Client Security audit project management;
  • Manage client SLA/SSLA;
  • Risk management.

Your Profile

  • Higher Education Degree – preferential;
  • Must have 7 or more years in an information security position such as security administrative/consultant;
  • Must have experience with information security fraud investigations;
  • Digital forensics and social engineering knowledge;
  • Experience in offensive (ethical hacking) and defensive cyber security tactics;
  • Experience in Red Team/Blue Team simulations;
  • Must understand and be familiar with current industry and market trends;
  • Understand and be familiar with statutory or regulatory compliance and best practices including PCI DSS, ISO  27001, ISO 17799, ITIL, SB1386, COBIT, SOX GLBA, Privacy Law;
  • Preferential certifications – CISSP, CFE, PMP, ITIL;
  • Working knowledge of Microsoft Office Suite (Excel, Word and PowerPoint);
  • Achievement oriented and problem-solving mindset;
  • Analytical ability;
  • Team building/teamwork;
  • Advanced level of English (minimum C1).

Our Offer

  • Excellent work opportunity in a dynamic and worldwide leading multinational company; 
  • Work close together with leading companies in several industries;
  • Investment in training and personal development; 
  • Career progression opportunities;
  • Competitive salary and additional perks;
  • Health Insurance;
  • Modern, centrally located buildings with canteen facilities and excellent public transportation connections;
  • Free sport activities and events every month.


Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.


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