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Business Analyst (m/f)


Business Analyst (m/f)


Your Role

As a Business Analyst, you will be responsible for producing and interpreting reports providing information about the operations activities.


  • Quantitative and Qualitative analyses of operational key indicators;
  • Create, develop and automate reports that reflect those indicators;
  • Create concise, organized and graphically pleasant PowerPoint presentations;
  • Propose suggestions on how to optimize processes and interact with the Account Managers in finding improvement opportunities.

Your Profile

  • Fluency in English and Portuguese (mandatory);
  • Working knowledge of Microsoft Office Suite;
  • MS Excel mastery with Data Warehouse, Data mining, OLAP/Cubos;
  • Analytical and Constructive mind set;
  • Strong problem solving and communication skills;
  • • Degree in Engineering, Business, Management or related fields.

Our Offer

  •  Excellent work opportunity in a dynamic leading multinational company; 
  •  Possibility of cooperation with leaders in various industries;
  •  Investment in training and personal development; 
  •  Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  •  Free organized sport activities and events every month.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Join our team!

Apply for this job now!

Become a member of a worldwide team today


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