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Spanish speaker - Customer Service for Microsoft (m/f)

Spanish
Spanish

Spanish speaker - Customer Service for Microsoft (m/f)

Lisbon

Your Role

We are seeking highly motivated professionals to join our team and work with Microsoft, one of the major tech companies in the world! If you are looking for a new opportunity, keep reading and see if your profile matches! 
As part of our team you will provide commerce assistance to customers, identifying and driving program efficiency across multiple billing platforms. You will also be responsible to update customers and stakeholders on the resolution status of their issue. A great challenge is waiting for you! We will provide you the necessary training and give you the suitable tools to develop a successful career from day one in our team!  


Our Client

Founded in 1975, Microsoft is an American multinational and one of the most known technologies companies in the world. 
It’s best known for its software products, hardware products and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more!

Responsibility

  • • Provide financial support for Office 365 users;
  • • Clarify queries regarding invoices;
  • • Guarantee customer satisfaction by foreseeing possible questions that the customer may have;
  • • Establish strong and trustworthy relationships with customers;
  • • Answer and resolve inquiries from LATAM customers in LATAM time zones.




Your Profile

  • • Fluent in Spanish;
  • • Advanced written English skills (minimum B2);
  • • Previous experience with e-commerce and billing platforms; 
  • • Problem-solving mentality;
  • • Time management skills;
  • • Ability to create and maintain good relationships with customers.

Our Offer

  • • An international career in a multicultural environment;
  • • A permanent presence of coaches who will facilitate your personal and professional development;
  • • Intensive training and constant and familiarization phase;
  • • Ample opportunity to grow and evolve within our organization;
  • • Accommodation in a room of a Teleperformance apartment;
  • • Initial flight expenses refund;
  • • Free annual flight to the home country;
  • • Private health insurance;
  • • Free Portuguese language courses, water sports, soft trekking and much more.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Apply for this job now!

Become a member of a worldwide team today

 
   
 
   
 

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