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Teleperformance Career Advisor - French (m/f)

French
French

Teleperformance Career Advisor - French (m/f)

Lisbon

Your Role

The TP Career Advisor is responsible for providing support to the CSRs whenever there is dissatisfaction and identified risk of resignation, in order to accomplish a successful integration or retention in the company.

Responsibility

  • Find and offer solutions to CSRs according to their needs;
  • Analyze and act in all situations related to contract situations;
  • Establish contacts and find solutions internally with other departments or with external entities;
  • Guarantee the interaction with other departments in order to improve and or maximize the projects(s) results;
  • Ensure all Teleperformance processes, procedures and policies are fulfilled.

Your Profile

  • Degree in Human Resources, Social Service or Social Sciences related (preferable);
  • Good level of English (B2), spoken and written (mandatory);
  • Working knowledge of Microsoft Office Suite (Excel, Word);
  • Achievement oriented;
  • Communication skills;
  • Interpersonal skills;
  • Persuasiveness and problem solver.


Our Offer

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Free organized sport activities and events every month.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.


Join our team!



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