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IT Service Desk Technician (m/f)

Portuguese
Portuguese

IT Service Desk Technician (m/f)

Lisbon

Ton Rôle

Working on our facilities in Lisbon, the IT Helpdesk Technician is responsible for ensuring all the contact center activity, providing remote and direct technical support to internal clients and also assisting on the implementation of new projects. 

Responsabilités

  • •  Ensure all the company’s activity;
  • •  Provide remote and direct technical support;
  • •  Assist on the implementation of new projects.

Votre Profil

  • Technical academic background in the IT field (preferable);
  • Previous experience in providing technical support remotely and directly to users;
  • Knowledge of Microsoft products (Windows, Office, Exchange, Active Directory);
  • Basic network knowledge;
  • Fluency in Portuguese and English, written and spoken (minimum B2);
  • Team player;
  • Availability to work between 07:00h – 22:00h.

Notre Offre

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Young, dynamic and multicultural environment;
  • Free organized sport activities and events every month.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

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