Italian Customer Service for Microsoft – Italian speaker
LISBONNE
Italian LISBONNE
What you can expect
Would you like to work as a Customer Service for Microsoft?
We are looking for highly motivated professionals to join our team. Work with Microsoft, one of the major tech companies in the world! If you are seeking for a new opportunity, keep reading and see if your profile matches!
In this role, you will provide commerce assistance to customers, identifying and driving program efficiency across multiple billing platforms. Also, you will be responsible for updating customers and stakeholders on their issue resolution status. A great challenge is waiting for you! We will provide you the necessary training and give you the suitable tools to develop a successful career.
Whoever you are. Whatever you do. Wherever you are from. Here you will feel welcome.
We love to collaborate with each other. We solve our customers challenging problems.
Build your career, be yourself and live your ambitions!
Our Client
Founded in 1975, Microsoft is an American multinational and one of the most known technology companies in the world.
It’s best known for its software and hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more!
What you'll do
- As a Customer Service for Microsoft, you’ll provide financial support for Office 365 users;
- Clarify queries, regarding invoices;
- Guarantee customer satisfaction by foreseeing possible customer questions;
- Establish strong and trustworthy relationships with customers;
- Answer and resolve inquiries from LATAM customers in LATAM time zones.
What you'll need
- Fluency in Italian;
- Advanced written English skills (minimum B2);
- As a Customer Service for Microsoft, you’ll need previous experience with e-commerce and billing platforms;
- Problem solver;
- Time management skills;
- Ability to create and maintain good relationships with customers.
Benefits
- An international career in a multicultural environment;
- A permanent presence of mentors who will facilitate your personal and professional development;
- Intensive training and familiarization phase;
- Stable work as a Customer Service for Microsoft and career progression;
- Meritocratic environment;
- Employees empowerment and value;
- Ample opportunity to grow and evolve within our organization;
- Accommodation in a room of a Teleperformance apartment;
- Initial flight expenses refund;
- Free annual flight to the home country;
- Health Insurance since day one in the company;
- Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
Become a member of a worldwide team
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