Danish Danish speaker for Customer Service (m/f)
LISBONNE
Danish LISBONNE
Your Role
Do you speak Danish and want to work from home? Apply now and start working without leaving your home!
We are looking for people with passion, new talents who are looking forward to build a successful career. Become part of our customer service team.
As part of Teleperformance Portugal’s contingency plan regarding COVID-19, you will be working from home. As soon as possible and safe, you will join the team and start working in one of our 11 state of the art buildings. Also, it might be necessary, during this initial period, for you to work with your own device. If so, our team will give you all the support needed.
We are currently experiencing some delay in our recruitment process, the response time to applications may be longer than usual.
Responsibility
- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.
Your Profile
- Native level of written and verbal communication skills in Danish and good command of English (B1 Level);
- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information;
- Experience in customer service (preferred).
Our Offer
- Excellent work opportunity in a leading multinational company;
- State of the art facilities in Lisbon, one of the trendiest cities in Europe;
- Stable work and progression opportunities;
- International career in a multicultural environment;
- Free training and education for personal development;
- Private health insurance;
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
- Free Portuguese language courses, sport activities and organized events.
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