What you can expect
Are you a Hebrew speaker and an Online Marketing fan? Are you a communicative person? Problem-solving is easy for you? Join us as a Customer Care for Online Marketing!
Find solutions for business customers issues. Have a positive relationship between them and the company. Use your communication skills to address several questions through multiple communication channels, guaranteeing a great customer experience.
Be part of our success and make the world’s information more accessible and useful!
Whoever you are. Whatever you do. Wherever you are from. Join us and just be yourself.
What you'll do
- As a Customer Care for Online Marketing, you’ll analyze issues of business customers, partners, clients or internal stakeholder’s and resolve them;
- Address issues via chat, email or phone channels, following operating procedures;
- Close customer inquiries regarding online marketing products and troubleshoot issues per process specifications;
- Assist users in recovering account information and in payment related issues;
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
What you'll need
- Excellent communication skills in Hebrew;
- Bachelor’s degree (preferred);
- As a Customer Care for Online Marketing, you’ll need a minimum 6 months of relevant customer care experience;
- General understanding of online marketing products/services;
- Excellent communication skills;
- Dynamic and organized.
Benefits
- Signing Bonus up to 3000€*;
- Work Location: Lisbon – Oeiras;
- International career in a multicultural environment;
- Training and familiarization phase as a Customer Care for Online Marketing;
- Opportunity to grow in a multinational company;
- Accommodation in a Teleperformance apartment;
- Refund of initial flight expenses;
- Free annual flight to the homeland;
- Health Insurance since day one in the company;
- Free Portuguese language courses, surfing, soft trekking and much more.
*The signing bonus may vary depending on the project and training start date, the final value will be shared by the recruiter during the recruitment process.
Apply now
Become a member of a worldwide team