What you can expect

Are you passionate about customer service and have experience managing teams?

We are looking for a Team Leader, who will be responsible for guiding, coaching and motivating a team that is focused on customer service on social media.

If you think that this is up your speed, then this may be the opportunity for you!

What you'll do

  • Motivate, lead and guide the team to reach their highest potential both in terms of service metrics and career goals;
  • Ensure both individual and team productivity, manage performance, provide floor assistance and real-time coaching;
  • Analyze data to identify performance trends and opportunities for continuous improvement;
  • Work with the team to create meaningful development plans and deliver feedback.

What you'll need

  • Native Turkish speakers (preferred);
  • Fluency in English (B2 minimum);
  • Experience managing teams (preferred);
  • Availability to work in the office and in shifts.

Benefits

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free language courses, sport activities and organized events;
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.

Apply now

Become a member of a worldwide team

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