What you can expect
Are you looking for your next career move in the tech area as a Web Product Implementation Specialist for Google Ads with French? This might be your opportunity to build an international career!
Join our team and support EMEA based clients by establishing a new service dedicated to client’s high profile & critical programs.
Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future.
We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.
Our client
A well-known brand that organizes the world’s information, and makes it universally accessible and useful!
What you'll do
- As a Web Product Implementation Specialist for Google Ads, you’ll communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;
- Perform and verify the implementation of web-based products with customers;
- Give guidance, support and train customers on how to use the products;
- Establish strong and clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.
What you'll need
- Fluent level of written and verbal communication skills in French;
- Good level of written and verbal communication skills in English (minimum B2);
- Good understanding of JavaScript, its quirks, and workarounds;
- Basic understanding of web markup, including HTML5 and CSS/CSS3;
- Having an experience with debugging tools (e.g. web browser consoles) is a plus;
- Understand CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
- As a Web Product Implementation Specialist for Google Ads, you’ll need moderate experience in websites maintenance (knowledge of HTML, JavaScript);
- Technologically capable to quickly learn customer service software applications and process customer implementations that don’t necessarily follow a standard template/ process;
- Experience working in a B2B environment, online advertising, or ad product experience;
- Strong communication, customer service, relationship management, troubleshooting and support skills.
Benefits
- Excellent work opportunity in a dynamic leading multinational company;
- Competitive Salary;
- Stable work and career progression;
- Investment in training and personal development;
- Good reference for future career;
- Leadership opportunities;
- Challenging work as a Web Product Implementation Specialist for Google Ads;
- Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection;
- Free healthy meals, such as salad, fruit, soup and bread, available to all employees;
- Health Insurance since day one in the company;
- Free company events and activities.
Teleperformance Portugal
Apply now
Become a member of a worldwide team