Your Role

Do you have a enthusiasm for recruitment? Would you like to interact with candidates from different backgrounds and match the best profile with the best vacancy? If your answer is “yes”, you may be the candidate we are looking for!

 

In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery. Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the “COVID Clean” certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus. At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance. We remain committed to the necessary measures so that all TP employees are and feel safe at work!

Responsibility

  • Recruitment and Selection of English speaking customer service representatives for various clients of Teleperformance Portugal;
  • Handling of the entire selection process, mainly by phone and email;
  • CV analysis;
  • Preselection calls;
  • Selection interviews;
  • Evaluation of online tests;
  • Information and guidance of candidates throughout the entire selection process;
  • Creation and sending of accurate job offers;
  • Precise handling of administrative processes;
  • Positive representation of the HR department within the company as well as externally.

Your Profile

  • Native or near native in English (minimum C1);
  • Motivation to work in Human Resources;
  • Motivation to work on the phone (outbound);
  • Motivation to work in a Call Center Environment;
  • Motivation to work in a Sales-related role;
  • Experience working in a Contact Center (preferable);
  • Experience abroad (preferable);
  • Positive Attitude;
  • Great Communication Skills;
  • Well organized;
  • Good PC knowledge (MS Office and internet applications);
  • Please note that we will only consider CV if submitted in English. 

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
    • Possibility of cooperation with leaders in various industries;
    • Investment in training and personal development;
    • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
    • Health Insurance;
    • Possibility to live in one of our apartments;
    • Initial flight expenses refund;
    • Annually complementary return flight to your home country (within Europe);
    • Free Portuguese language courses, sport activities and organized events;
    • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.

Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

 

With a team of more than 11 000 employees, from 97 nationalities, we provide services in 37 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute, with three ECCCSA awards and also considered one of the Best Workplaces to work in 2021. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.  We were considered the fast-growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

 

 

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Apply now

Become a member of a worldwide team

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