What you can expect

Are you a communicative person looking for a new career path? Do you understand the importance of delivering the best customer service? Then, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Customer Service Representative with German to join the team and work closely with a global operating company.

Be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs.  Join us!

Whomever you are, whatever you do, bring your ambition, ideas and determination and come drive our business into the future.

We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.

Our Client

Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.

What you'll do

  • As a Customer Service Representative, you’ll assist customer’s needs by ordering supplies and issuing messages;
  • Answer calls from customers relating to the company’s services;
  • Process pick up orders;
  • Provide shipping information and quotations;
  • Track packages and request proof of delivery.

What you'll need

  • Native German speaker;
  • Fluency in English – minimum B1 level (mandatory);
  • As a Customer Service Representative, you’ll need great listening and communication skills;
  • Attention to detail;
  • Aptitude for problem-solving;
  • Dynamism and team spirit;
  • High School diploma or equivalent qualification (minimum requirement).

Benefits

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Respectful and inclusive environment;
  • A wealth of opportunities to progress and move business areas projects;
  • Flexibility & Work/life balance as a Customer Service Representative;
  • Facilities centrally located with an excellent public transportation offer and with cafeteria included;
  • Private Health Insurance since day one in the company;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sports activities and organized events.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!

With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.

Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

Apply now

Become a member of a worldwide team

Name is required
Email format invalid Email is required
Phone is required Phone is invalid
CV file is required invalid file type. Should be of type jpg, jpeg, png, gif, zip, doc, docx, pdf, docs, sheets, txt, rtf, odf. invalid file size. It must be less than 11 Mb

Do you currently work at Teleperformance?

Privacy Policy is required
Error
Success
Your application has been successfully submitted!
Sorry!
It seems there was an error with your application!
But don’t give up! Try again, your dream job is waiting for you.

Attention, this website uses cookies. By your continued use of this site you accept such use. Learn more about the use of cookies.