Your Role

Are you looking for your next career move working in the tech area? This might be your opportunity to build an international career. Join our team as a Web Product Implementation Specialist and support EMEA based clients establishing a new service specifically dedicated to client’s high profile & critical programs.

 

 

 

Our client

A brand that needs no introduction, organizes the world’s information, and make it universally accessible and useful!

Responsibility

  • Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing as needed;
  • Perform and verify the implementation of web-based products with customers;
  • Give guidance, support, and train customers on how to use the products;
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

Your Profile

  • Fluent level of written and verbal communication skills in German;
  • Good level of written and verbal communication skills in English (minimum B2);
  • Good understanding of JavaScript, its quirks, and workarounds;
  • Basic understanding of web markup, including HTML5 and CSS/CSS3;
  • It is a plus to have an experience with debugging tools (e.g. web browser consoles), understanding CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar, and moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript;
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process;
  • Experience working in a B2B environment, online advertising, or ad product experience;
  • Strong communication, customer service, relationship management, troubleshooting and support skills;
  • Online advertising or ad product experience.

Our Offer

  • Signing Bonus up to 5000€*;
  • Excellent work opportunity in a dynamic leading multinational company;
  • Competitive Salary;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free salad, fruit, soup and bread available to all employees;
  • Health Insurance since day one in the company;
  • Free company events and activities.

 

*The signing bonus may vary depending on the project and training start date, the final value will be shared by the recruiter during the recruitment process.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe in 2021 assigned by Great Place to Work® and was also distinguished as the Best and Largest exporter company and the Best Contributor to Employment in Portugal, by Exame magazine!

Made by more than 12 000 employees, from 107 nationalities, our team provides services in 35 languages. We are multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

And we are still growing and welcoming more people to our family so… we invite everyone to step into 2022 with us!

Apply now

Become a member of a worldwide team

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