Your Role

The Project Manager will be dedicated to one of our clients, specialized in digital content management, and will be responsible for developing and implementing strategical transformation projects for our client globally, which will include all Teleperformance’s sites where our client operates.

The PMO will respond directly to the Senior Vice President of Operations responsible for our client’s operations, will manage the different work teams & stakeholders, manage the adherence and compliance with deadlines, care for and manage the client directly, analyze and negotiate requirements, develop action plans, plan and execute the implementation, and keep up the quality standards of all deliverables.

Responsibility

  • Business analysis of on-going projects, connecting business units and the remaining areas, defining processes and solutions for the upgrade of the projects’ quality, price reduction, and general optimization;
  • Business objectives’ analysis, requirements’ specification and follow-up of the implementation of new projects;
  • Analysis of the business guidelines and solutions development for the optimization of the company’s current resources, such as databases, telecommunications, or others;
  • Implementation of company-wide management-approved strategies.

Your Profile

  • Degree in Engineering, Business, Management or Computer Sciences;
  • Fluency in Portuguese and English (mandatory);
  • Previous experience as a Project Manager (2 to 4 years);
  • Experience/Knowledge in digital marketing and/or content management (highly desirable);
  • Used to work with SCRUM methodologies and/or Design thinking;
  • Strong experience with MS Project;
  • Creativity and good communication skills;
  • Planning, organizing, and time management skills;
  • Customer orientation, problem-solving, and teamwork competencies.

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries and departments
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Free language courses, sports activities, and organized events;
  • Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit.

Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

 

With a team of more than 10 000 employees, from 95 nationalities, we provide services in 35 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

 

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Apply now

Become a member of a worldwide team

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