Nederlands Customer Care for Online Marketing – Dutch speaker
LISSABON
Nederlands LISSABON
Your Role
Are you passionate about the world of Online Marketing? Teleperformance Portugal is looking for someone with excellent communication and problem-solving skills. Start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company. You will use your communication skills to address several questions through multiple communication channels, guaranteeing a great customer experience.
Be part of our success and make the world’s information more accessible and useful!
Responsibility
- Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
- Address issues via chat, email or phone channels, following operating procedures;
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
Your Profile
- Excellent communication skills in Dutch;
- Bachelor’s degree (preferred);
- Minimum 6 months of relevant customer care experience;
- General understanding of online marketing products/services being supported;
- Excellent communication skills;
- Problem-solving skills;
- Dynamic and organized.
Our Offer
- Work Location: Lisbon – Oeiras;
- International career in a multicultural environment;
- Training and familiarization phase;
- Opportunity to grow in a multinational company;
- Accommodation in a Teleperformance apartment;
- Refund of initial flight expenses;
- Free annual flight to the homeland;
- Private health insurance;
- Free Portuguese language courses, surfing, soft trekking and much more.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
Become a member of a worldwide team
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