Frans Customer Service for Bio Pharma – French speaker
PORTUGAL (REMOTE)
Frans PORTUGAL (REMOTE)
What you can expect
Are you looking for your next career move as a Customer Service for Bio Pharma?
If you are a communicative person who understands the importance of delivering the best customer service, you are perfect for this job!
In this role, you will support our client providing phone and written customer advice for customers from all over Europe.
Are you ready for the challenge?
At Teleperformance Portugal, you will have the opportunity to work in a fast-growing company within a multicultural environment. Build a successful career in one of the best companies to work for in Portugal!
Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future.
We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.
Our Client
Our client is a US pharmaceutical company specializing in vaccine development. It is headquartered in Gaithersburg, Maryland, with additional facilities in Rockville, Maryland and Uppsala, Sweden. The company’s corona vaccine has been officially approved in the EU since December 2021. It is the fifth vaccine to be approved by the EU.
What you'll do
- Deliver an outstanding customer experience at every single opportunity, as a result of your commitment, passion and dedication to excellence;
- As a Customer Service for Bio Pharma, you’ll place customers orders on the online shopping website;
- Create opportunities and value for employees, clients, customers, communities, and shareholders.
What you'll need
- Fluent level of written and verbal communication skills in French;
- Good level of written and verbal communication skills in English – minimum B2 (mandatory);
- Great listening and communication skills;
- Attention to detail as a Customer Service for Bio Pharma;
- Aptitude for problem-solving;
- Dynamism and team spirit.
Benefits
- Excellent work opportunity in a leading multinational company;
- Stable work and career progression;
- Intensive training and integration phase;
- Good reference for future career;
- Leadership opportunities;
- Challenging work as a Customer Service for Bio Pharma;
- Private health insurance since day one in the company;
- Possibility to live in one of our company apartments;
- Complimentary organized sport activities and events.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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