

What you can expect
Are you a communicative person looking for a new career path? Do you understand the importance of delivering the best customer service? Then, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Customer Service Representative with German to join the team and work closely with a global operating company.
Be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs. Join us!
Whomever you are, whatever you do, bring your ambition, ideas and determination and come drive our business into the future.
We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.
Our Client
Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.
What you'll do
- As a Customer Service Representative, you’ll assist customer’s needs by ordering supplies and issuing messages;
- Answer calls from customers relating to the company’s services;
- Process pick up orders;
- Provide shipping information and quotations;
- Track packages and request proof of delivery.
What you'll need
- Native German speaker;
- Fluency in English – minimum B1 level (mandatory);
- As a Customer Service Representative, you’ll need great listening and communication skills;
- Attention to detail;
- Aptitude for problem-solving;
- Dynamism and team spirit;
- High School diploma or equivalent qualification (minimum requirement).
Benefits
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Investment in training and personal development;
- Respectful and inclusive environment;
- A wealth of opportunities to progress and move business areas projects;
- Flexibility & Work/life balance as a Customer Service Representative;
- Facilities centrally located with an excellent public transportation offer and with cafeteria included;
- Private Health Insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free Portuguese language courses, sports activities and organized events.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
Become a member of a worldwide team