Frans Customer Support for Healthcare Industry – French speaker
LISSABON
Frans LISSABON
What you can expect
Are you looking for your next career move as a Customer Support for Healthcare project?
As a Customer Support agent for Healthcare project, your main mission will be to manage clients’ requests. These requests concern the use and proper functioning of a medical device.
Are you ready for the challenge?
At Teleperformance Portugal, you will have the opportunity to work in a fast-growing company within a multicultural environment. Build a successful career in one of the best companies to work for in Portugal!
Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future.
We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.
Our Client
Our client is specialized in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.
What you'll do
- As a Customer Support for Medical Care, you’ll assist with any questions and concerns regarding the product;
- Inform and educate customers about the functions of the device and safety;
- Support customers regarding questions about shipping, return, exchange policy and payment transactions;
- Actively participate in the optimization activities related to all customer service processes.
What you'll need
- Fluent written and verbal communication skills in French;
- Good level of English written and spoken – C1 level (mandatory);
- Willing to start an international experience – work abroad;
- Able to handle sensitive information as a Customer Support for Medical Care;
- Excellent communication and interpersonal skills;
- Team spirit;
- Experience in telephone customer service (preferred).
Benefits
- Signing Bonus up to 3000€;
- International career in a multicultural environment;
- Possibility of cooperation with the leaders in various industries;
- Intensive training and familiarization phase;
- Good reference for future career;
- Leadership opportunities;
- Challenging work as a Customer Support for Medical Care;
- Ample opportunity to grow and evolve within our organization;
- Accommodation in a room of a Teleperformance apartment;
- Initial flight expenses refund;
- Free annual flight to the homeland;
- Health Insurance since day one in the company;
- Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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