- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.
- Native level of written and verbal communication skills in Russian and good command of English (B1 Level);
- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information;
- Experience in customer service (preferred);
- EU citizenship or work permit for Portugal.
- Excellent work opportunity in a leading multinational company;
- State of the art facilities in Lisbon, one of the trendiest cities in Europe;
- Stable work and progression opportunities;
- International career in a multicultural environment;
- Free training and education for personal development;
- Private health insurance since day one in the company;
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
- Free Portuguese language courses, sport activities and organized events.
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