Italian Trust & Safety Specialist for Supercell – Italian speaker
LISSABON
Italian LISSABON
What you can expect
Do you love games and Supercell is the wonderland for you? Are you looking for a new job opportunity that allows you to grow professionally in a fascinating industry? Then, this might be the perfect opportunity for you! Become a Trust & Safety Specialist for Supercell!
In this role, you’ll help to reinforce and improve Supercell guidelines. Remove unwanted content and mitigate bad experiences for all Supercell players. Also, you’ll work with the team to look into Supercell’s future and stop potential issues before they become a threat.
Whoever you are. Whatever you do. Wherever you are from. Here you will feel welcome.
We love to collaborate with each other. We solve our customers challenging problems.
Build your career, be yourself and live your ambitions!
Our Client
Supercell is a mobile game developer based in Helsinki, Finland with offices in San Francisco, Tokyo, Seoul and Beijing. Its games are available for tablets and smartphones, using both Apple’s iOS and Google’s Android operating systems. Since its founding in 2010, Supercell has brought three hugely successful games to the market – Clash of Clans, Hay Day and Boom Beach – and keeps continuously growing at a fast pace.
What you'll do
- Review and evaluate all the content reported in-game by Supercell players in compliance with Supercell Community Guidelines;
- As a Trust & Safety Specialist for Supercell, you’ll analyze and check data, in order to correctly measure each report severity;
- Collaborate with other teams when responding to sensitive issues;
- Think quantitatively and qualitatively and create reports to drive continuous improvement, optimization, and innovation;
- Analyze new and potential features and propose initiatives to help reduce or remove abuse before it happens.
What you'll need
- Native or near native Italian speaker;
- Exceptional writing and verbal communication skills;
- Good written and verbal skills in English (preferably B2 level);
- Time management, as well as a strong analytical ability;
- Attention to detail;
- Ability to work in a fast-paced environment and to take important decisions under pressure;
- As a Trust & Safety Specialist for Supercell, you’ll need strong passion for gaming and online safety;
- Problem solving skills;
- Team spirit;
- Effective learning skills.
Benefits
- Excellent work opportunity in a leading multinational company;
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Stable work as a Trust & Safety Specialist for Supercell and career progression;
- Meritocratic environment;
- Employees empowerment and value;
- Private health insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit;
- Free Portuguese language courses, sport activities and organized events.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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