What you'll do

• Welcome new hires and do their check-in in the company’s apartments (airport pickups and relocation support);
• Providing 24h/7 support to workers living in Teleperformance’s apartments;
• Ensure norms of conduct in the companies apartments are respected;
• Ensure all necessary documents are signed before the check-in – support administrative and legal procedures;
• Support new hires in resolving specific situations detected by Human Resources;
• Problem solving and conflict resolution;
• Do the check-out of employees leaving the company’s apartments;
• Be a true team member in Teleperformance Portugal – focused in the success of the company;
• Interaction with other departments in order to improve and or maximize the projects(s) results;
• Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions);
• Communicate to leadership any known infractions of these Corporate Policies and procedures immediately;

What you'll need

• Driver’s License;

• B1 English Speaker (minimum);
• Work Experience;
• Experience in conflict resolution.

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Health Insurance;
• Free Portuguese language courses, sport activities and organized events;
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.