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Trainer for Social Media project (m/f)

Portuguese
Portuguese

Trainer for Social Media project (m/f)

Lisbon

O teu papel

The Trainer is responsible for welcoming newcomers to our projects and providing them with initial training sessions regarding their new position. He/she is also responsible for following up on Customer Service Representative’s performance on the job, identifying training needs and implementing continuous training plans.

Responsabilidades

  • Identifying training needs;
  • Preparing and developing training material;
  • Providing training regarding hard and soft skills;
  • Analyzing the trainee’s results.

Perfil

  • English level C1, at least (mandatory);
  • Previous experience as a Trainer (preferably at least one year);
  • Excellent communication skills;
  • Autonomous and organizational skills. 

A Nossa Oferta

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Free organized sport activities and events every month.

Teleperformance Portugal (EN)

Teleperformance Portugal is part of the Teleperformance Group, worldwide leader in Customer Experience Management and shared services for international markets. With a team of 10 000 employees, from 84 nationalities, we provide services in 35 languages. Our job is to connect the biggest and most respected brands on the planet with their customers, bringing solutions and always making sure that each interaction matters. 
Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector. Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte. 
Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. 
We are trusted with billions of unique interactions worldwide and we want you to be part of it.


Join our team!



Candidata-te Agora!

Torna-te, hoje, membro de uma equipa mundial!

 
   
 
   
 

Trabalha na Teleperformance?


Por favor leia a nossa política de privacidade, que define o tratamento e proteção dos dados pessoais, processados apenas com o objetivo de recrutamento para a Teleperformance Portugal.
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