What you can expect

Are you a German speaker looking for your next career path as a Customer Service for Mercedes-Benz? Join our team and work for one of the most esteemed automobile brands!

Are an avid auto enthusiast? In this role, you will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Whomever you are, whatever you do, bring your ambition and determination and come drive our business into the future.

We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.

What you'll do

  • As a Customer Service for Mercedes-Benz, you’ll contact for customer requests, representing one of the world’s most esteemed car brands;
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience;
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters;
  • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.

What you'll need

  • Excellent written and verbal communication skills in German (C2 level) and good knowledge of English (minimum B2 level);
  • Profound passion for cars (big plus);
  • As a Customer Service for Mercedes-Benz, you’ll need work experience as a customer support/customer care representative (will be considered an asset);
  • Highly developed communication skills;
  • Genuine problem-solving mentality and a deep sense of ownership;
  • Tech savviness and learning agility;
  • Positive attitude.


  • Work location: Lisbon;
  • Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
  • One flight per year to your home country (within Europe);
  • Health insurance from day one in the company;
  • Respectful and inclusive environment;
  • A wealth of opportunities to progress and move business areas projects;
  • Flexibility & Work/life balance as a Customer Service for Mercedes-Benz;
  • Ongoing certification and training opportunities;
  • Refer a Friend Program with attractive incentives;
  • Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

Apply now

Become a member of a worldwide team

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