Francês Customer Care for Online Marketing – French speaker
LISBOA
Francês LISBOA
What you can expect
Are you a fluent French speaker and an Online Marketing fan? Are you a communicative person? Problem-solving is easy for you? Join us as a Customer Care for Online Marketing!
Find solutions for business customers issues. Have a positive relationship between them and the company.
Are you ready for your new career path? Apply!
Whomever you are, whatever you do, bring your ambition, ideas and determination. Come drive our business into the future.
We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.
What you'll do
- As a Customer Care for Online Marketing, you’ll analyze issues of business customers, partners, clients or internal stakeholder’s and resolve them;
- Address issues via chat, email or phone channels, following operating procedures;
- Close customer inquiries regarding online marketing products and troubleshoot issues per process specifications;
- Assist users in recovering account information and in payment related issues;
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
What you'll need
- Fluent level of written and verbal communication skills in French;
- Fluency in English (B2 level mandatory);
- Bachelor’s degree (preferred);
- As a Customer Care for Online Marketing, you’ll need a minimum 6 months of relevant customer care experience;
- General understanding of online marketing products/services;
- Excellent communication skills;
- Problem-solving skills;
- Dynamic and organized.
Benefits
- Work Location: Lisbon – Oeiras;
- International career in a multicultural environment;
- Training and familiarization phase;
- Good reference for future career;
- Leadership opportunities;
- Challenging work as a Customer Care for Online Marketing;
- Opportunity to grow in a multinational company;
- Accommodation in a Teleperformance apartment;
- Refund of initial flight expenses;
- Free annual flight to the homeland;
- Health Insurance since day one in the company;
- Free Portuguese language courses, surfing, soft trekking and much more.
Apply now
Become a member of a worldwide team
Apply now