Your Role

Are you looking for your next career move working in the tech area? This might be your opportunity to build an international career. Join our team as a Web Product Implementation Specialist and support EMEA based clients establishing a new service specifically dedicated to client’s high profile & critical programs.

 

 

 

Our client

A brand that needs no introduction, organizes the world’s information, and make it universally accessible and useful!

Responsibility

  • Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing as needed;
  • Perform and verify the implementation of web-based products with customers;
  • Give guidance, support, and train customers on how to use the products;
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

Your Profile

  • Fluent level of written and verbal communication skills in German;
  • Good level of written and verbal communication skills in English (minimum B2);
  • Good understanding of JavaScript, its quirks, and workarounds;
  • Basic understanding of web markup, including HTML5 and CSS/CSS3;
  • It is a plus to have an experience with debugging tools (e.g. web browser consoles), understanding CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar, and moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript;
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process;
  • Experience working in a B2B environment, online advertising, or ad product experience;
  • Strong communication, customer service, relationship management, troubleshooting and support skills;
  • Online advertising or ad product experience.

Our Offer

  • Signing Bonus 3000€;
  • Excellent work opportunity in a dynamic leading multinational company;
  • Competitive Salary;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free salad, fruit, soup and bread available to all employees;
  • Health Insurance since day one in the company;
  • Free company events and activities.

 

 

Apply now

Become a member of a worldwide team

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