• Ensure client satisfaction and provide the best customer care interaction;
• Help clients and support their requests, delivering world class customer service;
• Actively listen to the client with positive mindset and seamless professionalism;
• Troubleshooting of system configurations and network settings;
• Guarantee brand message consistency focusing on products and services quality and availability.
• English native speaker;
• Digital and computer skills;
• Familiarity with digital streaming services and devices;
• Passion for Movies, Entertainment and TV series is a plus;
• Excellent communication, interpersonal and time management skills;
• Team player, problem solving and proactive attitude;
• Valid work permit in Portugal.
• Excellent work opportunity in a leading multinational company;
• State of the art facilities in Lisbon, one of the trendiest cities in Europe;
• Stable work and progression opportunities;
• International career in a multicultural environment;
• Free training and education for personal development;
• Private health insurance;
• Free Portuguese language courses, sport activities and organized events.
Torna-te membro de uma equipa mundial