What are cookies?


A cookie is a small file downloaded on to and/or read by a device (for instance a computer or smartphone) when a user accesses a website. Cookies typically enable websites to work, or work more efficiently. They can also be used to recognize a user’s device.


Why does Teleperformance use cookies?


The information collected by cookies on our websites is used for various purposes, including the following:


· Strictly Necessary: These technical cookies are essential for the operation of our website and for enabling you to use its features, for example logging into secure areas.

· Customization: these cookies are used to recognize you when you return to our websites in order to speed up your experience (for instance by remembering the information provided in our online forms), and to offer you personalized content and preferences (for instance your choice of language or region).

· Analytics and Performance: these cookies are used to analyze the frequency of visits to our websites and what visitors do on our websites. This helps us to improve the way our websites work, for example, by ensuring that you can find what you are looking for easily, or that our websites remain up and running.

· Advertising: these cookies are used to record your online activity and help to identify your preferences in order to provide you with advertising that is relevant to you.

Further information on the specific cookies used on Teleperformance websites can be found under the ‘Which cookies does Teleperformance use?’ and ‘Which cookies do third Parties set on our websites’ sections of this policy.


Which cookies does Teleperformance use?


Teleperformance and its subsidiaries use the following cookies on the websites: Google Analytics.


Which cookies do third parties set on our websites?


Teleperformance allows some third parties to set and access their own cookies on your device.

Third parties place the following cookies on Teleperformance’s websites.

For example, Google Analytics is used to identify your visit to the site. Google Analytics help Teleperformance to understand how visitors engage with their sites or apps. When Google Analytics is used, the web browser automatically sends certain information to Google. For further information, please visit https://support.google.com/analytics/answer/6004245?hl=en-GB

To learn more about third party cookies, please refer to third party websites.


How can you manage your cookie settings?


By continuing browsing the websites, you agree to provide consent to the use of cookies. You can withdraw consent at any time. You can change this by using browser settings, or cookie settings. For third party cookies, please refer to further information on ‘Which cookies do third parties set via our websites?’ section above.

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