

What you can expect
Are you a Norwegian speaker and an Online Marketing fan? Are you a communicative person? Problem-solving is easy for you? Join us as a Customer Care for Online Marketing!
Find solutions for business customers issues. Have a positive relationship between them and the company.
Are you ready for your new career path? Apply!
Whoever you are. Whatever you do. Wherever you are from. Join us and just be yourself.
What you'll do
- As a Customer Care for Online Marketing, you’ll analyze issues of business customers, partners, clients or internal stakeholder’s and resolve them;
- Address issues via chat, email or phone channels, following operating procedures;
- Close customer inquiries regarding online marketing products and troubleshoot issues per process specifications;
- Assist users in recovering account information and in payment related issues;
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
What you'll need
- Excellent communication skills in Norwegian;
- Bachelor’s degree (preferred);
- As a Customer Care for Online Marketing, you’ll need a minimum 6 months of relevant customer care experience;
- General understanding of online marketing products/services;
- Excellent communication skills;
- Dynamic and organized.
Benefits
- Work Location: Lisbon – Oeiras;
- International career in a multicultural environment;
- Training and familiarization phase;
- Opportunity to grow in a multinational company;
- Accommodation in a Teleperformance apartment;
- Refund of initial flight expenses;
- Free annual flight to the homeland;
- Health Insurance since day one in the company;
- Respectful and inclusive environment;
- A wealth of opportunities to progress and move business areas projects;
- Flexibility & Work/life balance as a Customer Care for Online Marketing;
- Free Portuguese language courses, surfing, soft trekking and much more.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
Become a member of a worldwide team