Französisch Customer & Technical Support – French speaker
LISSABON
Französisch LISSABON
What you can expect
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support!
We are looking for a Technical Support Representative to join our team. Be the first point of contact with our client’s end-users. Answer customer questions and clarify any information about our client’s software, through phone and email.
The best professionals, processes and software-tools will give you support. Also, you will have crucial training.
Are you ready for your new adventure? Apply!
Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future.
We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.
What you'll do
- Working as a Customer & Technical Support, you’ll have to be a relentless advocate for the customers and their issues;
- Provide the necessary help to solve all customer’s technical issues, through phone and email;
- Ensure customer satisfaction, presenting creative solutions to their issues;
- Make an effort to regained customer’s confidence in the brand;
- Provide recommendations to engage with customer’s needs;
- Have a central role within the internal organization.
What you'll need
- Native written and verbal communication skills in French;
- Fluency in English – B2 level (mandatory);
- Customer oriented with strong decision-making skills as a Customer & Technical Support;
- Excellent communication and good argumentation skills;
- Ability to solve technical issues creatively;
- Ability to build and maintain positive relationships with customers;
- Basic knowledge of Windows and MS Office.
Benefits
- Opportunity to work in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Investment in training and personal development;
- Good reference for future career;
- Leadership opportunities;
- Challenging work as a Customer & Technical Support;
- Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection;
- Health Insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free Portuguese language courses, sports activities, and organized events.
Apply now
Become a member of a worldwide team
Apply now