Your Role

Are you passionate about the world of Online Marketing? Teleperformance Portugal is looking for someone with excellent communication and problem-solving skills. Start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company.

 

In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery. Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the “COVID Clean” certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus. At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance. We remain committed to the necessary measures so that all TP employees are and feel safe at work!

Responsibility

  • Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
  • Address issues via chat, email or phone channels, following operating procedures;
  • Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
  • Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

Your Profile

  • Excellent communication skills in Norwegian;
  • Bachelor’s degree (preferred);
  • Minimum 6 months of relevant customer care experience;
  • General understanding of online marketing products/services being supported;
  • Excellent communication skills;
  • Dynamic and organized.

Our Offer

  • Work Location: Lisbon – Oeiras;
  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Opportunity to grow in a multinational company;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Free annual flight to the homeland;
  • Health Insurance since day one in the company;
  • Free Portuguese language courses, surfing, soft trekking and much more.

Bewirb dich jetzt!

Werde Teil eines weltweiten Teams

Name erforderlich
Format der E-Mail-Adresse ungültig E-Mail-Adresse erforderlich
Telefonnummer erforderlich Die Telefonnummer ist ungültig
Lebenslauf erforderlich invalid file type. Should be of type jpg, jpeg, png, gif, zip, doc, docx, pdf, docs, sheets, txt, rtf, odf. invalid file size. It must be less than 11 Mb

Arbeitest du derzeit bei Teleperformance?

Datenschutzrichtlinie erforderlich
Error
Success
Deine Bewerbung wurde erfolgreich übermittelt!
Es tut uns leid!
Bei deiner Bewerbung scheint ein Fehler aufgetreten zu sein! Nicht aufgeben! Versuche es erneut. Dein Traumjob wartet auf dich!

Achtung, diese Website verwendet Cookies. Bei weiterer Nutzung dieser Website akzeptieren Sie die Verwendung derselben.  Erfahre mehr über die Verwendung von Cookies.