

What you can expect
Are you looking for your next career move working in the tech area as a Web Product Implementation Specialist for Google Ads with Italian?
Join our team and support EMEA based clients by establishing a new service dedicated to client’s high profile & critical programs.
Whoever you are. Whatever you do. Wherever you’re from. Here you will feel welcome.
We love to collaborate with each other, across teams, business areas, countries and continents. We solve our customers challenging problems in an effective and innovative way.
Be yourself and live your ambitions!
Our client
A well-known brand that organizes the world’s information, and makes it universally accessible and useful!
What you'll do
- As a Web Product Implementation Specialist for Google Ads, you’ll communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;
- Perform and verify the implementation of web-based products with customers;
- Give guidance, support and train customers on how to use the products;
- Establish strong and clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.
What you'll need
- Fluent level of written and verbal communication skills in Italian;
- Good level of written and verbal communication skills in English (minimum B2);
- Good understanding of JavaScript, its quirks, and workarounds;
- Basic knowledge of web markup, including HTML5 and CSS/CSS3;
- Having an experience with debugging tools (e.g. web browser consoles) is a plus;
- Understand CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
- As a Web Product Implementation Specialist for Google Ads, you’ll need moderate experience in websites maintenance (knowledge of HTML, JavaScript);
- Technologically capable to quickly learn customer service software applications and process customer implementations that don’t necessarily follow a standard template/process;
- Experience working in a B2B environment, online advertising or ad product experience;
- Strong communication, customer service, relationship management, troubleshooting and support skills.
Benefits
- Signing Bonus 2000€;
- Excellent work opportunity in a dynamic leading multinational company;
- Competitive Salary;
- Stable work and career progression;
- Meritocratic environment;
- Challenging work as a Web Product Implementation Specialist for Google Ads;
- Employees empowerment and value;
- Investment in training and personal development;
- Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection;
- Free healthy meals such as salad, fruit, soup and bread, available to all employees;
- Health Insurance since day one in the company;
- Free company events and activities.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
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