Customer Service – Italian speaker in Lisbon

What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client

This is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market. 

What you'll do

• Inbound Customer service for bookings, purchases of services or goods;
• Manage customer requests and clarify any doubts;
• Deliver a positive attitude towards the brand;
• Management of changes, adjustments, complaints and any other customer concerns.

What you'll need

• Fluent written and verbal communication skills in Italian (C2); 
• Good knowledge of English (minimum B2); 
• Experience in customer service (preferred);
• Agile in computer skills from the user’s perspective;
• Excellent communication and interpersonal skills and team spirit; 
• Able to handle confidential and/or highly sensitive information. 

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.