Customer Service – Finnish speaker in Lisbon

What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client

Is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market.

What you'll do

• Inbound Customer service for bookings, purchases of services or goods; 
• Manage customer requests and clarify any doubts; 
• Deliver a positive attitude towards the brand; 
• Management of changes, adjustments, complaints and any other customer concerns. 

What you'll need

• Fluent written and verbal communication skills in Finnish (C2);  
• Good knowledge of English (minimum B2);  
• Experience in customer service (preferred); 
• Agile in computer skills from the user’s perspective; 
• Excellent communication and interpersonal skills and team spirit;  
• Able to handle confidential and/or highly sensitive information.  

Benefits

• Health Insurance from the moment you join our team; 
• Relocation assistance – TP Housing + initial and annual flights; 
• Guaranteed meal allowance included on top of your base salary; 
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit; 
• Access language courses, sport activities and social events; 
• Grow with us through our initial and continuous training and personal development; 
• Easy public transport access to our offices.