Português Content Moderator for Social Media – Portuguese speaker
LISBOA
Português LISBOA
As an Online Content Moderator for the Portuguese market, your primary responsibility will be to review and ensure that user-generated content adheres to the client’s policies, community standards, and local regulations. You will act as a gatekeeper, ensuring that all content uploaded by users follows established guidelines to maintain a safe and compliant platform. Additionally, you will leverage your understanding of the platform’s rules and objectives to contribute to improvements and meet key performance indicators (KPIs).
What you'll do
- Review and moderate online content, posted on the Estonian market;
- Ensure that all information uploaded by users follow the guidelines based on client’s policies;
- Become and remain knowledgeable about policies and community standards;
- Provide and follow best practices used to better achieve client’s KPI’s;
- Use the learned knowledge to propose improvement ideas either internal or external.
What you'll need
- Native level of written and verbal communication skills in Portuguese (mandatory);
- Fluency in English (minimum level B2);
- Natural fast learner so you can develop your skills within a short period of time;
- Ability to distinguish self-beliefs from moderated content and policies;
- Motivated and with a positive attitude;
- Attention to detail;
- Experience in dealing with high volumes of online content;
- Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).
Benefits
- Workplace: Lisbon (Cabo Ruivo);
- Initial and ongoing training;
- Employment contract;
- Remuneration: base salary plus meal allowance;
- Private health insurance from the first day with the company;
- Fully equipped rest areas for meals;
- Free healthy meals in cafeterias, including soup, bread, salad, and fruit;
- Participation in events, workshops, and other activities.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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