What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client

Is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market. 

What you'll do

• Inbound Customer service for bookings, purchases of services or goods;
• Manage customer requests and clarify any doubts;
• Deliver a positive attitude towards the brand;
• Management of changes, adjustments, complaints and any other customer concerns.

What you'll need

• Fluent written and verbal communication skills in English;
• Experience in customer service (preferred);
• Agile in computer skills from the user’s perspective;
• Excellent communication and interpersonal skills and team spirit; 
• Able to handle confidential and/or highly sensitive information. 

Benefits

• Health Insurance from the moment you join our team;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.

What you can expect

We are looking for a highly analytical and collaborative WFM Analyst & Operational Research Specialist to join our Workforce Management team. This role combines deep expertise in scheduling algorithms (e.g using Mosel ) with strong operational research capabilities to drive data-driven decision-making and workforce optimization

What you'll do

What you'll need

• Proven experience with scheduling algorithms (Mosel or similar optimization languages).
• Strong foundation in operational research methods and mathematical modeling.
• Proficiency in SQL and Excel for data analysis and reporting.
• Programming skills in Python, R, or similar languages.
• Demonstrated ability to coordinate and manage projects across teams.
• Experience with simulation tools (e.g., AnyLogic, Simul8) or optimization solvers (e.g., CPLEX, Gurobi).
• Experience in a contact center or customer service environment.

Benefits

• Health Insurance from the moment you join our team;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.

What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

What you'll do

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

What you'll need

• Native level of written and verbal communication skills in German;
• Good English skills (B1 Level);
• Excellent communication and interpersonal skills;
• Team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in Customer Service (preferred).

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.

What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

What you'll do

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

What you'll need

• Native level of written and verbal communication skills in German;
• Good English skills (B1 Level);
• Excellent communication and interpersonal skills;
• Team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in Customer Service (preferred).

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Grow with us through our initial and continuous training and personal development;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Easy public transport access to our offices.

What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client

Is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market.

What you'll do

• Inbound Customer service for bookings, purchases of services or goods;
• Manage customer requests and clarify any doubts;
• Deliver a positive attitude towards the brand;
• Management of changes, adjustments, complaints and any other customer concerns.

What you'll need

• Fluent written and verbal communication skills in Dutch (C2); 
• Good knowledge of English (minimum B2); 
• Experience in customer service (preferred);
• Agile in computer skills from the user’s perspective;
• Excellent communication and interpersonal skills and team spirit; 
• Able to handle confidential and/or highly sensitive information. 

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.

What you can expect

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

What you'll do

• Inbound Customer service for bookings, purchases of services or goods;
• Manage customer requests and clarify any doubts;
• Deliver a positive attitude towards the brand;
• Management of changes, adjustments, complaints and any other customer concerns.

What you'll need

• Fluent written and verbal communication skills in Spanish (C2); 
• Good knowledge of English (minimum B2); 
• Experience in customer service (preferred);
• Agile in computer skills from the user’s perspective;
• Excellent communication and interpersonal skills and team spirit;
• Able to handle confidential and/or highly sensitive information. 

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.

O que podes esperar

Interessa-te a área de vendas na Covilhã?

Gostas de desafios? Esta é a tua oportunidade!

Estamos a recrutar pessoas comunicativas, com espírito de equipa e vontade de evoluir. Procuramos formar profissionais qualificados, capazes de prestar um serviço de excelência e contribuir para a satisfação dos nossos clientes.

A TP Portugal continua a expandir e a inovar, com novos mercados, novos desafios e novas oportunidades a cada passo.

O nosso Cliente

Os nossos clientes são na sua maioria empresas líderes nos sectores onde atuam, e procuram profissionais que os ajudem a continuar a prestar um serviço excecional aos seus clientes.

O que irás fazer

• Como Comercial de vendas, irás contactar potenciais clientes para identificação de necessidades;
• Apresentar novos serviços e soluções mais vantajosas;
• Fidelizar e angariar novos clientes.

O que irás precisar

• Habilitações mínimas ao nível do 9º ano de escolaridade;
• Boa capacidade de comunicação;
• Como Comercial de vendas, terás que ter uma boa orientação para o cliente;
• Dinamismo e espírito de equipa;
• Boa destreza a nível informático.

Benefícios

• Local de trabalho: Covilhã;
• Full-time de 2ª a 6ª das 10h  as 19h;
• Contrato de trabalho;
• Remuneração: ao salário base acresce subsídio de alimentação;
• Seguro de saúde privado desde o primeiro dia na empresa;
• Formação inicial;
• Equilíbrio vida profissional/pessoal;
• Ambiente de trabalho sociável;
• Como Comercial – Contact Center, terás a oportunidade de crescer profissionalmente;
• Possibilidade de progressão na carreira;
• Participação em eventos, workshops, entre outras atividades.

What you can expect

Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project!

As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business.

This role is fully remote, where you can work from the comfort of your home in Portugal. If you live outside Portugal, TP will assist with the relocation!

What you'll do

• Render correct concepts and meanings between Ukrainian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;
• Provide strict renditions of the messages including every detail of the conversation;
• Follow instructions of Customers, manage the flow of the call and avoids taking over the call;
• Understand protocol and terminology at the customer service level in the following industries:
• Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.

What you'll need

• Bilingual: Ukrainian & English (C1 Levels for both languages);
• High School Diploma (mandatory);
• Education in languages/translation/interpretation or related fields (preferential);
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy;
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at the request of the Customer;
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective;
• Reliable, autonomous and highly disciplined;
• Confident and organized;
• Time management skills with maximum responsibility;
• Ability to work with performance goals.

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.

O que podes esperar

Estamos à procura de um Comercial de Vendas dinâmico e proativo. Aproveita esta oportunidade e junta-te à nossa equipa!  

O nosso Cliente

É uma empresa líder no seu setor. Em conjunto, procuramos profissionais que nos ajudem a prestar um serviço excecional e de referência. Juntos, fazemos a diferença e lideramos o mercado.

O que irás fazer

• Contactar potenciais clientes para identificação de necessidades;
• Apresentar novos serviços e soluções mais vantajosas;
• Fidelizar e angariar novos clientes;
• Promover produtos e serviços que atendam às expectativas dos clientes e contribuam para o crescimento do negócio.

O que irás precisar

• Habilitações mínimas ao nível do 9º ano de escolaridade;
• Experiência profisisonal em Contact Center (preferencial);
• Boa capacidade de comunicação escrita e oral;
• Bons conhecimentos de inglês (mín. B2);
• Boa orientação para o cliente e para a qualidade;
• Ética e responsabilidade a gerir informação sensível e confidencial;
• Conhecimentos básicos a nível informático.

Benefícios

• Seguro de saúde privado desde o instante em que te juntas à nossa equipa;
• Opções de refeição gratuitas nos nossos refeitórios, como sopa, pão, salada e fruta;
• Poderás participar gratuitamente em workshops, atividades desportivas e eventos;
• Proporcionamos formação inicial e contínua para o teu desenvolvimento profissional e pessoal;
• Fácil acesso aos nossos escritórios pelos transportes públicos.

O que podes esperar

Estamos à procura de um Comercial de Vendas dinâmico e proativo. Aproveita esta oportunidade e junta-te à nossa equipa!  

O nosso Cliente

É uma empresa líder no seu setor. Em conjunto, procuramos profissionais que nos ajudem a prestar um serviço excecional e de referência. Juntos, fazemos a diferença e lideramos o mercado.  

O que irás fazer

• Contactar potenciais clientes para identificação de necessidades;
• Apresentar novos serviços e soluções mais vantajosas;
• Fidelizar e angariar novos clientes;
• Promover produtos e serviços que atendam às expectativas dos clientes e contribuam para o crescimento do negócio.

O que irás precisar

• Habilitações mínimas ao nível do 9º ano de escolaridade;
• Experiência profisisonal em Contact Center (preferencial);
• Boa capacidade de comunicação escrita e oral;
• Bons conhecimentos de inglês (mín. B2);
• Boa orientação para o cliente e para a qualidade;
• Ética e responsabilidade a gerir informação sensível e confidencial;
• Conhecimentos básicos a nível informático.

Benefícios

• Seguro de saúde privado desde o instante em que te juntas à nossa equipa;
• Opções de refeição gratuitas nos nossos refeitórios, como sopa, pão, salada e fruta;
• Poderás participar gratuitamente em workshops, atividades desportivas e eventos;
• Proporcionamos formação inicial e contínua para o teu desenvolvimento profissional e pessoal;
• Fácil acesso aos nossos escritórios pelos transportes públicos.