Francês Privacy Specialist – French speaker
DUBLIN
Francês DUBLIN
What you can expect
The Privacy Specialist is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.
What you'll do
- Review and process incoming privacy requests through online tools Evaluate validity of each request in line with our clients policies;
- Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments;
- Work closely with our clients policy specialists to address cases and regulatory inquiries using the clients response framework;
- Maintain a high level of quality in each case that you review;
- Achieve weekly productivity deliverables as part of daily workflow;
- Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness;
- Develop skills in a number of different areas including data, tools and quality assessment;
- You may be required from time to time to support different workflows/products/markets depending on business need;
- While you will primarily support the market and workflow you have been hired for, you will also be required to support the French market; There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations
What you'll need
- Fluency in written and spoken French and English is essential;
- Motivated by working in an environment that requires strong attention to detail;
- Excellent communication skills both verbal and written;
- Demonstrates ability to exercise impeccable judgment;
- Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content;
- Ability to work in a fast paced environment with complex requests;
- Attention to detail;
- Ability to be flexible and adaptable to meet changing business needs;
- Good computer literacy with the ability to quickly learn new tools;
- A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable.
Benefits
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Investment in training and personal development.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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